Privacy Policy
At Smart Connections, we value the protection of everyone’s privacy who uses our services. In this privacy policy, we explain how we handle personal data and protect your privacy.
Contact details:
Website: www.smartconnections.be
Address: Jean Fobelaan 11
Location: 9031 Drongen (Belgium)
Email: hello@smartconnections.be
Processing of personal data
We only process personal data to the extent necessary to carry out our tasks. We process the following personal data: – email address, – first name, – middle name, – last name, – address details, – date of birth, – place of birth, – gender, – telephone number, – other relevant personal data.
We use personal data only for the following purposes: – to maintain contact with you, – to execute the agreement with you, – to send newsletters, – to inform you of new developments, including offers, – to fulfill our administrative obligations, – to combat fraud.
Special and/or sensitive personal data
We only process personal data of individuals under 16 years old if we have permission from the person with parental authority. By offering personal data for processing, you declare that you are at least 16 years old or have permission from parents or other persons with parental authority. If we find that a person in our records is under 16 and consent was not provided by a person with parental authority, we will delete the personal data.
If you suspect that we are processing personal data of someone under 16 without the required consent, please contact us at hello@smartconnections.be so we can remove the relevant data.
Retention period of personal data
To minimize the risk of loss of personal data, we only retain personal data for one year. We do this for your convenience. By keeping your personal data for one year, you do not need to provide your data repeatedly. If you agree to our privacy policy within the year, we may retain your data for another year. We may retain your personal data longer only to comply with our legal obligations.
Protection of personal data
We take care of your personal data and have implemented the following measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes: – The connection to the website (www.SmartConnections.nl) is secured. – Computers where personal data is processed and stored are always updated with the latest security updates from Windows or Apple. – Computers where personal data is processed and stored are equipped with adequate antivirus software. – The number of employees with access to personal data is minimized. – All employees with access to personal data are bound by a confidentiality agreement aimed at protecting personal data. – We have signed data processing agreements with all external parties that have access to personal data, requiring them to maintain confidentiality and process personal data only on behalf of Smart Connections.
If you suspect that your data is not properly secured or that your data is being misused, please notify us at hello@smartconnections.be.
Sharing personal data with third parties
We do not sell personal data to third parties and only provide it to others if it is necessary to fulfill our agreement with you or to comply with a legal obligation. We sign data processing agreements with companies that process your data on our behalf to ensure that our partners maintain the same level of security and confidentiality regarding personal data.
Cookies on www.smartconnections.be
To ensure that our website functions optimally, we use third-party services, but we keep your privacy in mind. The cookies on our website do not compromise your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit our website. Cookies ensure that the website functions properly and that your preferences are saved. We, and any third parties we may engage, do not process your IP address in a way that is traceable to you. Cookies can be deleted through your browser settings. It is also possible to set your browser to no longer store cookies.
Rights of individuals whose personal data we process
Your data remains yours. You always have the option to access the data we process about you, to correct it, or to have it deleted. You can also withdraw your consent for data processing or object to the processing of your data by us. If you wish, we can send your data in a computer file to you or to an organization you designate.
Requests for access, correction, deletion, transfer of personal data, withdrawal of consent, or objections to data processing can be sent to hello@smartconnections.be.
To ensure that the request for access is made by you, we ask you to send a copy of your ID along with your request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to prevent these details from being intercepted by third parties. We will respond to your request within four weeks.
Other
Automated decision-making
We do not use personal data for automated decision-making. This may seem obvious, but we are required to mention it.
Complaints with the Data Protection Authority
For the sake of completeness, we would like to point out that you can file a complaint with the Data Protection Authority regarding the processing of your data. You can do so via the following link: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen
Changes
Smart Connections reserves the right to make changes to the Privacy Policy without prior notice. These changes will take effect immediately after being posted on the website. This Privacy Policy was last modified on September 9, 2024.
We hope to have informed you sufficiently with this.